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WE'VE UPDATED OUR SITE

We have recently made some changes to our website to improve the customer experience.

We recommend using Google Chrome or Internet Explorer 11 (or higher) as we cannot guarantee all features will work as intended in older browsers.

If you've used this site before you may notice some differences:

Appeals should be submitted online with all their supporting documentation and the site has been updated to make this easier.

Attaching documents is now simpler and quicker.

Usability improvements have been made.

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Appeals Casework Portal
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Create a new account

Use the form below to create a new account.

Account Information

If you intend to submit a single appeal or representation from an individual you do not need to enter a company/group name. Otherwise see the Help Text opposite.
Use our address finder to complete your details quickly or, if you do not have a postcode, you can enter your details manually.
 

Companies or submissions by more than one individual (groups)

If you are submitting an appeal or representation from a company e.g. "Acme Inc" or a group of people e.g. "Residents of 1-10 High street", you should enter the name of the company or group in the Company/Group field. You will be deemed as acting as their representative.

Enforcement appeals by married/civil partnership couples

You should not enter a group name. You need only enter your partner's name on the appeal form itself as an additional appellant.

Other appeals by married/civil partnership couples

For any other type of appeal, for example a planning appeal, you should enter a group name when creating your account e.g. "Mr and Mrs Smith", if that is the name on the application.

Entering address details

Enter your building number (if applicable) and postcode and select 'Find address'.

If you are unable to find your details you can enter information into the appropriate fields manually.